You may exchange and return your order within 7 working days from the date you received your order. 

  1. To be eligible for a return and exchange, your item must not be a sale item, must be unworn, unmark, unaltered, unwashedand in a good clean condition with ALL tags still attached. Items that are damaged, marked or altered will not be accepted.
  2. Exchange or refund within 7 days , Exchanges are only available for size and/or colour of the same style, subject to availability once your parcel reached our warehouse. As exchanging for a different product is not allowed, we recommend you to return your original item for a refund and place a new order for the different product.
  3. Kindly allow 2-3 working days for us to process all return and exchanges once the parcel has reaches our warehouse.
  4. .Please note that returns will be made at your own cost.

If you have received a damaged, defective, or incorrect item, contact 0149202190 or email us atiqahcollection@gmail.com with a photo of the damage, or the wrong item you received, as well as your order number. We’ll take care of you!

We do not accept returns/exchanges on any sale items purchased during any sales. Items purchased during our Sales period are final.

Kindly refer below our address to return your parcel

NO B-01-27 PERSIARAN BALAIRONG,

SURIA JELUTONG BLOCK 2,

SECTION U8 40150

BUKIT JELUTONG SHAH ALAM

For further enquires, do not hesitate to contact us directly, you can DM us on our Instagram or email us at tiqacollection@gmail.com